On behalf of the entire Allen Mortuary family, please accept our deepest sympathy on the loss of your loved one. A death fills the family with grief, and can immediately disrupt your lives. In addition, there are literally dozens of details that must be considered in order to plan a proper funeral.
Our family at Allen Mortuary has prepared a kit, “What Do We Do First,” which will provide helpful steps to guide you through the many arrangement details that you and your family may need to address.
At Home Without Hospice Care
When a death occurs at home, a family member or friend should contact emergency personnel (911). If unsure, please call Allen Mortuary and we will assist you in notifying the proper agencies.
While Under Supervised Care
When a death occurs in a care facility, their staff will notify you and the necessary authorities. If the name of our funeral home has been left with them, the facility will notify our staff at the time of the death. We are available 24 hours a day and will respond promptly.
If a loved one was in the care of a hospice program, a hospice representative will give family members instructions and procedures to follow. Following their release, hospice will contact Allen Mortuary. It is always a good idea for family to contact us as soon as possible so that we will be aware of the pending call from hospice.
Set An Appointment
Please call us to set up an appointment with one of our caring and compassionate arrangement counselors. Our staff is available 7 days a week and appointments are usually scheduled between 9:00am and 3:00pm. It is advisable to make an appointment so we are prepared for your arrival with proper staffing and resources. We want to make this meeting as comfortable and stress-free as possible.